Name *

First Name

Last Name

Who at the table is to be served first? *

Select one.

The men are served first.

The women are served first.

How are the plates set on the table? *

Select one.

Plates are served from the LEFT (fork side) with the LEFT hand.

Plates are served from the RIGHT (knife side) with the RIGHT hand.

How are plates removed from the table? *

Select one.

Plates are removed on the RIGHT (knife side) with RIGHT hand.

Plates are removed on the LEFT (fork side) with LEFT hand.

How many plates are you to carry at one time with both hands? *

Select one.

1

2

3

4

Are plates to be stacked? *

Select one.

Yes

No

When is the charger (silver plate) to be removed? *

Select one.

The silver charger is to be removed with the dessert plate.

The silver charger is to be removed with the entree plate.

The servers should not chat with the guests. *

True

False

Glasses are placed and removed from which side? *

Select one.

The RIGHT (knife) side.

The LEFT (fork) side.

Should you lift glasses off of the table in order to fill them with wine or water? *

Select one.

Yes

No

When pouring wine or water, should the bottle touch the glass at any time? *

Yes

No

When filling a wine glass, how full should you filled? *

Select one.

Almost full

To the widest part of the glass

Half full

When filling a water glass, how full should it be filled? *

Almost full

To the widest part of the glass

Half full

When serving wine, give the bottle a slight twist after pouring but before lifting the bottle. This will help to prevent drips. *

Select one.

True

False

Hold wine glasses by the stem when setting the table or when clearing empty or partially full glasses. *

Select one.

True

False

Wine glasses should be refilled when? *

Select one.

Never

Only when the guest requests more wine.

When the glass is empty to 1/4 full.

Water glasses should be refilled when? *

Select one.

Never

Only when the guest requests more water.

At any time.

When filling a champagne glass, how full should it be filled? *

Select one.

Almost full.

To the widest part of the glass.

Two-thirds full.

Servers are to store their cell phones in their respective vehicles or on the charging stand in the kitchen. *

Select one.

True

False

Servers are to use the restroom under the back stair. *

Select one.

True

False

Servers are to clock in before or after they are in uniform? *

Select one.

Before

After

Servers are required to have a professional appearance.

Select one.

True

False

The first task for a server is to put on their headset and radio. *

Select one.

True

False